Frequently Asked Questions — How to Ride METRO

On this page, you can get answers to common questions about riding METRO, all in one place.

Storing Funds

There’s no limit to the number of tickets available on an account. Each ticket can be activated at a time of your choosing.

You also have the option to securely store up to $500 in funds for future mobile ticket purchases using the app’s Digital Wallet.

Yes. The easiest way to add payment methods is to tap Settings in the lower right corner of the app, then tap Payment Methods, then tap the Add New Payment Method button.

It’s stored on a securely encrypted server hosted by the financial clearing house. METRO has no access to that information.

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