Frequently Asked Questions — How to Ride METRO

You can access METRO Park & Ride buses throughout the region at:

• More than 25 Park & Ride lots
• Select METRO transit centers

If you don’t require assistance, enter through the front doors, pay your fare and choose an open seat. Please avoid sitting in the priority seating areas for the elderly and people with disabilities, marked by the International Symbol of Access (Wheelchair Symbol).

If you’re using a wheelchair, mobility scooter, or walker, wait for the operator to activate an accessible ramp which will allow you easy access through the front doors. You can then pay your fare and proceed to one of the priority seating areas.

You'll need to tap or scan the fare validator as you enter a Park & Ride bus.

For the following payment methods, you'll need to tap them on the fare validator:

• Physical RideMETRO Fare Card
• Credit/debit card
• Mobile wallet with Apple Pay or Google Pay

For the following payment methods, you'll need to scan the QR code six inches under the fare validator:

• Virtual RideMETRO Fare Card (in the RideMETRO app)
• 3-Hour Pass ticket

You can also pay with cash by depositing it into a fare box at the front of the vehicle as you board. When using cash, no change is given, and free transfers are not included.

More details can be found on the All About Fares page.

Park & Ride bus amenities allow you to drive less and do more. They include:

• Free Wi-Fi
• Personal overhead light for reading
• Adjustable air vents for each seat
• USB outlet and electrical outlet for each seat
• Overhead storage bins
• Compartments below the floor for larger items such as bikes or luggage