Lost and Found
Lost a personal item or registered fare card while using METRO? Although we’re not responsible for items left on vehicles or at our facilities, we make every effort to quickly identify and return any recovered articles.
To find out if a lost item has been found, call 713-658-0854, 8 a.m.-5 p.m. daily, or email firstname.lastname@example.org. If we confirm your item has been found, a customer service representative will give you a claim number.
You can pick up your item weekdays, 8 a.m.-5 p.m. at the METRO RideStore at 1900 Main Street in downtown Houston.