Frequently Asked Questions — How to Ride METRO
On this page, you can get answers to common questions about riding METRO, all in one place. For details about fares and discount programs, visit our Fares FAQ page.
Service Overview
Community Connector is an on demand rideshare service that provides short-distance share rides in a defined zone. All rides are booked through the METRO On Demand mobile app.
Currently, the service operates within most of the Downtown, Heights, Near Northside, Second Ward and Third Ward communities, though it does not cover the entire area.
The service allows users to request a ride via the METRO On Demand app. Once you request a ride, a vehicle will pick you up and drop you off within the designated zone.
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