Frequently Asked Questions — How to Ride METRO
On this page, you can get answers to common questions about riding METRO, all in one place.
Fares
The regular fare to board is $1.25
The discounted fare is 60 cents.
The following ride for free:
- Children five or younger, accompanied by an adult
- Seniors 70 years or older who have a discounted METRO Q® Fare Card
- Disabled or decorated veterans who have a METRO Veterans Pass
- METROLift customers with a METROLift Freedom Q® Card, and up to one assistant
When service is in high-demand and METRO curb2curb vehicles are not available when you need a trip, you will see an option for your ride to be fulfilled by Uber or Lyft. If you select this option, your ride will cost $1.25 each time you board and you'll be required to have a credit or debit card on file in your app account which will be automatically charged for the ride. Discounted fares are not offered when using the Uber or Lyft service.
Upon boarding, you can pay your curb2curb fare using any of the following:
- METRO Q® Fare Card
- METRO Q Mobile Ticket (regular fare only)
- METRO Day Pass
- METRO Money card
The All About Fares page has information on where you can obtain them.
Yes. Whether you pay your fare with a fare card or mobile ticket, you’re entitled to free transfers between any of these METRO services for up to three hours in any direction:
- Local bus
- METRORail
- METRORapid
- METRO curb2curb
If your trip includes a Park & Ride bus, and you plan to use a mobile ticket, you'll need to purchase and activate a Park & Ride mobile ticket. It's valid for three hours once activated and entitles you to free transfers between any METRO service of equal or lesser value during that time.