Frequently Asked Questions — Fares
On this page, you can get answers to common questions about fares and discount programs, all in one place.
Timeline & Transition
We're currently transitioning to the new system.
During this phase, both the METRO Q Fare Card and RideMETRO Fare Card will be honored as payment.
You can still use your METRO Q Fare Card until April 4, but you can't add money to it after March 1.*
All dates are tentative and subject to change.
*This does not apply to RideSponsor accounts.
You can still use your METRO mobile tickets in the Q Ticketing app, but you will not be able to buy tickets after Jan. 12.
METRO mobile tickets stored in your Q Ticketing account may be used until Monday, Feb. 2.
All dates are tentative and subject to change.
You can now use the updated RideMETRO app to pay your fare. More details can be found on the RideMETRO App page.
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