Frequently Asked Questions — Fares
On this page, you can get answers to common questions about fares and discount programs, all in one place.
Other
During the transition phase, you should use all remaining funds on your current METRO Q Fare Card and discard it.
No. You have the option of choosing either a physical or virtual card, not both. If a physical card is converted to virtual, it can no longer be used.
Yes.
Students, seniors (65 years of age or older), and qualified veterans can apply online for a RideMETRO Discount Fare Card.
People with a disability who are not eligible for METROLift must apply for a RideMETRO Discount Fare Card in-person at a METRO RideStore.
Once you've obtained your RideMETRO Discount Fare Card, you can convert the physical card to a virtual card in the RideMETRO app.
Google Chrome
Safari Mac OS
Mozilla
Microsoft Edge