Frequently Asked Questions — Fares
On this page, you can get answers to common questions about fares and discount programs, all in one place.
Paying Your Fare
All of the following services accept a METRO Q® Fare Card, METRO Q mobile ticket, METRO Day Pass and METRO Money card:
- Local bus
- Park & Ride bus
- METRORail
- METRORapid
- METRO curb2curb
Other payment options vary by service.
More details can be found on the All About Fares page.
If you’re a METROLift customer or looking to become one, more details about payment options can be found on the METROLift page.
This varies by service and what you use to pay your fare.
More details can be found on the All About Fares page.
Yes – if you pay with a METRO Q® Fare Card, METRO Day Pass or METRO Money card.
The transfer policy below applies to the following services:
- Local bus
- Park & Ride bus
- METRORail
- METRORapid
- METRO curb2curb
You receive free transfers between any METRO service of equal or lesser value for up to three hours in any direction.
For transfers to a service with a higher cost, you only pay the fare difference for up to three hours in any direction.
If you pay with a METRO Q Mobile Ticket, the transfer policies differ depending on what type of mobile ticket you purchase.
You can only pay for one person per trip unless you’re using a METRO Q Mobile Ticket. You can purchase up to 30 mobile tickets in advance and pay for as many as 30 people to board.
METRO Q® Fare Card — if you’re a frequent rider
This is the form of payment used by most METRO riders. Using it entitles you to METRO’s 5 for 50 offer – you’ll be credited with five free trips for every 50 paid trips.
METRO Q Mobile Ticket — if you prefer to handle ticket purchases and fare payments on your smartphone
METRO Day Pass — if you ride local services three or more times in a day (at different times of the day) because it will only cost you $3
METRO Money Card — if you represent an agency, hotel or convention group looking to provide a disposable fare card to clients, customers or guests
Cash — if you occasionally ride Local bus or Park & Ride bus and don’t need to transfer to another service
Vending Machine Ticket — if you occasionally ride METRORail or METRORapid and don’t need to transfer to another service