Frequently Asked Questions — About METRO

On this page, you can get answers to common questions about projects, doing business with METRO and more, all in one place.

Managing the Program

Call us at 713-739-4806 for phone tech support, available from Monday-Friday, 8:00 am to 5:00 pm and outside these hours when availability permits. If we’re not able to resolve the issue over the phone, we will schedule an in-person tech support visit at your location.

Yes. You can choose any minimum reload amount you want, including no minimum.

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