Frequently Asked Questions — About METRO

On this page, you can get answers to common questions about projects, doing business with METRO and more, all in one place.

Health Benefits

For union employees:

METRO offers a comprehensive benefits package including:

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life insurance and AD&D
  • Short-term disability
  • Wellness incentives

You're not required to enroll in every health plan. You may select medical only, dental only or vision only.

Changes can only be made to your health benefits during Annual Enrollment or if you have a Qualifying Event such as the birth or adoption of a child, marriage, divorce. death or your spouse or dependent child having lost or gained health coverage.

Access detailed benefits information on the Health and Welfare Trust website.


For non-union employees:

METRO offers a comprehensive benefits package including:

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life insurance and AD&D
  • Disability and leave benefits
  • Various forms of insurance coverage
  • Wellness incentives

You're not required to enroll in every health plan. You may select medical only, dental only or vision only.

Changes can only be made to your health benefits during Annual Enrollment or if you have a Qualifying Event such as the birth or adoption of a child, marriage, divorce. death or your spouse or dependent child having lost or gained health coverage.

Access detailed benefits information by viewing our benefits guide PDF.

For full-time, union employees:


Paid time off (PTO) is determined as follows (certain restrictions and stipulations apply):

Amount of PTOTenureDetails
Five daysAfter six months of continuous serviceThese five days don't accrue. They can only be used between six months and one year of continuous service.
One weekAfter one year of continuous serviceMust be taken in a one-week increment*
Two weeksIf employee had 12 months or more of continuous service on the preceding December 31Must be taken in one-week increments*
Three weeksIf employee had five years or more of continuous active service on the preceding December 31Must be taken in one-week increments*
Four weeksIf employee had eight years or more of continuous service on the preceding December 31Up to one week of PTO may be taken in single day increments.
Five weeksIf employee had 15 years or more of continuous service on the preceding December 31Up to one week of PTO may be taken in single day increments.


*A vacation week consists of seven consecutive days including an employee's day off.

Paid time off (PTO) is also made up of the following per calendar year:

  • Nine designated holidays
  • Eight hours of birthday pay
  • Eight hours of anniversary date pay

Employee days and paid holidays may not be carried over from year to year.

Full-time union employees who have completed at least six months of employment with METRO are also eligible to receive paid sick days, if needed.


For full-time, non-union employees:


Paid time off (PTO) is determined as follows (certain restrictions and stipulations apply):

Amount of PTODetails
One weekAfter six months of continuous service
Two weeksAfter one year of continuous service
Three weeksAfter five years of continuous service
Four weeksAfter eight years of continuous service
Five weeksAfter 15 years of continuous service


Paid time off (PTO) is also made up of the following per calendar year:

  • Three employee days (after six months of employment)
  • Up to four well days (after three months of employment)
  • Nine designated holidays

Employee days and paid holidays may not be carried over from year to year.

The six month waiting period for paid vacation credits is waived for hourly employees who transfer to salaried status with more than six months of employment with METRO.

Full-time, non-union employees also receive a bank of 80 hours for paid sick leave during the calendar year.

METRO observes nine designated holidays during the calendar year:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas

Union employees who perform work on recognized holidays earn eight hours of holiday pay at their regular rate, plus pay for actual hours worked on the holiday at the rate of 1.5 times their regular rate of pay. If a holiday falls on an employees' day off, that employee will still receive holiday pay.

Employees may elect to continue healthcare coverage up to 18 months upon leaving METRO, or up to 36 months in the event of a qualifying status change.

Under federal guidelines, to continue COBRA insurance coverage the COBRA recipient must pay 102% of the combined employer and employee rates.

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