RideSponsor Program

Any organization with a tax ID can be part of the program.

• Private employers
• Nonprofits
• Government agencies
• Educational institutions

No. There’s no required participant size. However, your organization must have at least 25 employees to become a RideSponsor.

Your organization can purchase cards for $2 each and assign them to participating employees. Alternatively, employees can purchase their own cards and provide the card information to an account manager so it can be added to your organization’s RideSponsor account.

You can choose to be invoiced for the prior month’s transactions. Full payment will be due within 30 days of the invoice date and can be made with check, debit/credit card or ACH payment.

Alternatively, you can make immediate payments by debit/credit card (Visa, Mastercard, American Express, Discover).

Your organization can assign/designate any individual(s) you want to manage the RideSponsor account.

You can have multiple administrators who can assign cards and administer funds. There is one super admin who can create, block, remove and change admins. They are also in charge of managing the account settings.

Yes. Bulk actions allow account administrators to save time by applying actions to multiple cards simultaneously.

Examples include:

• Managing participants: add participants; update participants; remove participants; add cards to participants
• Managing cards: lock cards; unlock cards; add cards; remove cards
• Managing products, passes and autoloads: add money; add passes; add multiple products to multiple cards; add autoloads; edit autoloads; remove autoloads; pause autoloads; resume autoloads
• Managing groups: add participants to group; remove participants from group

An account manager can do the following:

• Set up automatic card reloads
• Lock and unlock cards
• Assign and reassign cards to participants

You can manage your participants' RideMETRO Fare Cards online through the METRO RideSponsor portal. You have the option to set up an automatic reload to participant cards based on factors like balance or choose a set day of the month. Alternatively, you can do manual reloads to the cards. Loading cards can be performed on an individual card basis or through a bulk fare load using a CSV file.

Yes, a card can be loaded with both. Employers who load value using pre-tax paycheck deductions may select the pre-tax option so the funds can't be transferred to another card. Pre-tax funds get spent first if a card has a combination of both.

Yes, RideSponsor participants can use the RideMETRO app for trip planning, checking arrival / departure times and viewing service alerts.

However, participants can't convert their issued RideMETRO Fare Card into a virtual RideMETRO Fare Card within the app. 

Yes. To help manage payroll and budgeting, RideSponsors can generate reports showing fund disbursements, usage and active participants.

Yes. Participants in the RideSponsor program will be able to add their own funds to a RideSponsor-issued card.