We all deserve to live, work and play in beautiful, vibrant, safe neighborhoods.
METRO bus shelters are designed to provide riders with a safe and clean place to wait for the bus. With thousands of bus stops across the Houston region, maintaining each location relies on community partners.
By adopting a bus stop or bus shelter in your community, you can help us keep your neighborhood looking its best and reduce the chance of criminal activity and vandalism.
This is a joint effort between our Public Engagement and Facilities Maintenance teams with community partners, working together to support a clean, safe public transit system. We encourage individuals, civic groups and local businesses to get involved.
Program participants volunteer to pick up litter in the bus stop or shelter area between METRO’s designated trash collection days, and have the option to make general improvements to the grounds around the stop or shelter. Trash bags are provided at the request of the individual or organization.
In appreciation of their efforts, Adopt-a-Stop / Shelter Partners receive:
If you need trash bags, please complete a Trash Bag Request to arrange delivery to your location. Please note that only participants in the Adopt-A-Stop / Shelter program are eligible to request trash bags.
Your efforts help ensure that our public transit spaces remain clean, safe, and welcoming for everyone. Fill out the application below to get started!
| Department or Area | Contact Information | Additional Details |
|---|---|---|
| Adopt-a-Stop / Shelter Program | 713-739-6095 | Learn more about the program or become a partner |
| Customer Service | 713-635-4000 | Get answers to questions you have about METRO |
| METRO Police (non-emergency) | 713-224-2677 (COPS) | Get non-emergency police assistance at a shelter or on the METRO system. |
| Department or Area | Contact Information | Additional Details |
|---|---|---|
| Houston Police (non-emergency) | 713-884-3131 | Get Houston Police non-emergency assistance near the METRO system |
| Houston Service Helpline | 311 | Report non-emergency issues near the METRO system (graffiti, overgrown grass, illegal dumping) |
| Mayor's Anti-Gang Office (Houston) | 832-393-0931 | Report gang activity at a stop or shelter on the METRO system, or in the area |
| Department or Area | Contact Information | Additional Details |
|---|---|---|
| Harris County Sheriff's Department (non-emergency) | 713-221-6000 | Report crime or suspicious activity near the METRO system |
| Harris County Service Request | 311 | Report non-emergency issues near the METRO system (graffiti, overgrown grass, illegal dumping) |
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