METRO Service Changes Match Rider Demand

A few times a year, METRO re-evaluates services times and adjusts schedules to match rider demand and traffic conditions on local bus, Park & Ride, METRORapid and curb2curb routes.

The service changes, typically implemented in January, June and August, aim to improve on-time performance, address overcrowding, and improve overall customer service.

The June service change included more seating on the 63 Fondren, one of METRO’s busiest local bus routes.

“The bigger buses will help with cramping during school hours or when people go to work,” said METRO rider Noelia Fadic. “I think it’s important for riders to have a comfortable and decent ride and just be able to feel like it’s your ride. Not a public ride.”

Fadic moved to the U.S. from Bolivia as a teen and has since used the route to get around town.

“It has definitely taken me from point a to point b,” said Fadic. “I imagine it has done the same for many families in the Gulfton - Sharpstown community.”

Now with a family of her own, Fadic’s children ride the 63 Fondren to school, the gym, and other recreation in the community.

“It has actually picked them up real close from our home and literally drops them off about two blocks from their destination, so it’s been great,” she said.

In addition, patrons of the 82 Westheimer will notice more late-night trips Monday through Friday.

The service changes took effect on June 16, 2024. Learn more about the changes here.

Noelia Fadic rides the 63 Fondren.